Ordering & Returns

Where does Primavera ship?

We currently ship worldwide. Shipping rates and delivery times vary depending on your location. You can view estimated shipping costs at checkout.

How long does shipping take?

Orders are typically processed within 1-3 business days. Delivery times depend on your location:

  • Domestic (U.S.): 3-7 business days
  • Europe: 5-10 business days
  • International: 7-14 business days

Expedited shipping options are available at checkout.

What is your return policy?

We accept returns within 14 days of receiving your order, provided the item is unworn and in its original packaging. Custom or engraved pieces are final sale. To initiate a return, email us at returns@example.com.

Do you offer gift wrapping?

Your pieces will arrive in our 100% recyclable box and reusable cotton pouch. Sending as a gift? Add the finishing touches with our signature gift box, available to add within your cart.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link. If you haven’t received tracking details within 3 business days, reach out to us at support@example.com.

Corporate

Are Primavera products sustainable?

At Primavera, sustainability is at the heart of everything we do. We are committed to using ethically sourced ingredients, eco-conscious packaging, and responsible production practices to minimize our environmental impact. Our formulations prioritize vegan, cruelty-free, and skin-friendly ingredients, while our packaging is designed with recyclability and reduced waste in mind. We continuously strive to make beauty more sustainable—without compromising on quality or performance.

Do you offer wholesale partnerships?

We love partnering with boutiques and retailers. If you’re interested in carrying Primavera, please email us at wholesale@example.com.

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